Paper Prototyping

The Interactive Table


UX Design
Service Design
Interaction Design

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Sketching

During the initial phase of the design proces multiple concepts were sketched out in specific restaurant environments. The example on the right is representing a big ordering screen (hence the green colour).

Testing

After developing the initial concept, a prototype test was conducted using Apple iPads to test the interface during an ordering process. Customers were invited to participate and go through the steps of ordering.

Narrative & Co-Creation

Developing a service narrative (story board) became a part of the tools optained in this design. Furthermore the aspect of co-creation was investigated and tested during the interface development.

Distributive Systems

Designing Interactive Service Systems


Blueprint
Distributed Systems
Distributive System Architecture

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Refujourney

Refujourney was a university thought-through service app, the concept was to develop a service system from which asylum seekers and refugees could use on their smartphone during their asylum process.


System Architecture: Refujourney

Development of a cloud-based distributive server system. Making the app less dependent on server maintenance




Storytelling

Viral Campaign Development


Campaign
Communication
Guerilla Marketing


Concept development

Kantine.nu was a university thought-through campaign, cardboard was the main material. To back up the guerilla marketing approach, the video was a part of a strategic implementation using QR codes and banners to lead users through the video to a specific landing page.

Distributive Systems

Delivery Service Development


Customer Journey
System Architecture
Product Service Systems

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System Architecture

Initially when developing delivery services, basic system architectural understanding was implemented, providing a specific knowledge of developing product systems.

Service Blueprint

The blueprint as an analytic tool, provided a great understanding of how a business or commerce has several stages from which the customer interacts on multiple service levels.

Customer Journey

User customer journey is a powerful tool when developing systems, in physical businesses as well as e-commerce. The user journey was in this project a way to visualize the potential touchpoints between customer and business.


Strategy

Integration of Social Media


Social Media
Web Development
Communication Strategy

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Web Development

In collaboration with Bjerg Architecture, a catalog of future development and suggestions to their existing website was created. Furthermore a strategic implementation of social media was suggested.


UX Design

Digitalizing The Music Festival


Co-Creation
Social Media
Concept Development

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Concept Development

Building upon the existing concept, the workgroup decided to work upon the existing festival visual identity.

Sketching User Experience

Developing a strong analogy to the existing identity, the igloo as a meeting point during the music festival, became a strong concept in the initial development.

Prototype Testing

During the design phase a prototype test was conducted, testing the video uplink connecting the igloo with the music scenes spread out on the festival areas.


UX Design

Building Supermarket Authenticity


Service Design
Persuasive Design
Concept Development

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Concept Development

In collaboration with Coop Denmark and Kvickly, the concept of small grocery islands spread out the supermarket would provide the user experience of a marketplace and build authenticity. Tools such as persuasive design and service design was implemented.

CV & Certificates

All certificates can be sent by mail physically to your office.
To ask for copies being sent please send me an e-mail.